Seamless setup for your convenience
Transparent billing always
We always listen and help
We always keep you informed
We keep our word
Your data is safe
Integrity in everything we do
Reliable hardware for your needs
Recognizing widespread issues with slow, unreliable broadband, our founders set out to create a solution that would provide consistent, high-speed internet to underserved communities.
We began researching and developing a robust business plan, identifying key strategies through which our future customers could benefit from reliable internet access and planning our initial technology investments.
We conducted our first pilot test with over 300 Customers those who were in distress with their present supplier, successfully providing advanced broadband solutions, hence
reaffirming that our approach can now be successfully deployed at scale.
We began our full-scale operations and started onboarding customers who found value in switching over to V4, when compared to existing quality of service, monthly costs, and improved customer success experience.
A year since our first pilot test, and we continue to grow from strength to strength, what was a small passionate team of 5 when we began, grew to a strong unified team of 18 passionate individuals at this point.
Engaged with local communities to raise awareness about our services and gathered feedback to tailor our offerings to their specific needs.
Partnered with all, top network providers, with amazingly built infrastructure to bring advanced broadband solutions to our customers.
Expanded our services from core concentrated areas to now having a nationwide foot-print and refining our installation processes based on initial learnings.
Implemented advanced processes to improve and refine our TAT for efficient resolution of any issues, prioritizing customer satisfaction.
Developed policies to maintain optimum network partnership standards, ensuring safe and effective service delivery across a nationwide footprint.
Established a feedback loop with customers to continually improve our services based on their experiences and needs.
Introduced new technologies to enhance resolution timelines, auto-compensation for downtime if experienced by any of our customers, keeping our ethos as being a “Customer First” Company.
Optimized our operational processes to ensure quicker installations and more reliable service delivery.
Implemented customer-centric policies to ensure high satisfaction rates, focusing on transparency and responsiveness.
Expanded our teams internally to support growing demand, ensuring we could maintain high service standards.
Continued to upgrade our services to provide better connectivity options, keeping costs low and extending our reach.
Achieved significant milestones in customer growth and network reach, constantly improving our service offerings.
Enhanced our customer support framework to provide quicker, more effective solutions to any issues faced by our customers.
Focused on building trust with our customers through consistent service and transparent communication.
Adopted cutting-edge technology to create industry leading value-added services such as Router-Assurances, and V4 – Assurances covering our customers from unexpected
costs arising out of the need to replace an existing router, and or fix a fault within the property by a certified Engineer.
Upgraded all aspects of our business, enhancing customer support, expanding coverage areas, and adopting new technologies for faster, more reliable internet.
We are committed to solving all the issues you've faced with your previous providers, from unreliable connections to poor customer service.
Implemented changes based on customer feedback to resolve all previously identified issues, ensuring a seamless internet experience. V4 Consumer is dedicated to being
the problem solver for all your broadband challenges, providing a service that truly understands and addresses your needs.
Always and Forever
Growing our family through you
Netflix and chill, anyone?
Ensuring our team stays awake to serve you.
Your suggestions drive us forward
Celebrating small wins together
Are you in the V4 zone? Let's find out!
Choose the speed, that suits your needs.
We’ve got a flavour for everyone.
Book a day, get plugged in, and boom – you're online!