Consistent service, happy customers
Great Value, Reasonable Pricing
Top-notch service team always cares
Transparent Pricing, No hidden fees
High-tech Router for top performance
Lightning-fast internet
Smitha helped us through the process and setup made the experience very easy indeed. An absolute asset to the company.
Customer service from SAYAN at V4 was absolutely fantastic, I could not believe how polite and well mannered, also very helpful he was, really - really nice young man with a good future ahead of him.
Sayan was amazing when my internet went down and I needed to reconfigure my router. Talked me through the whole process and had the internet back on 5 minutes! Which was amazing as I work from home.
Sayantan was extremely helpful and friendly, got through the call very quickly and explained everything in a simple way that even a technophobe like myself could understand.
I had an issue, whereby my router Wi-Fi signal wasn't powerful to reach my office upstairs. I called Ronit and he suggested I get a Wi-Fi Extender (he was kind enough to give me the make and model). When it arrived, I tried to get it to work but failed, so I called V4 again for help, and it was Ronit who answered. He was very patient with me as I struggled to move things about to find a spare socket, but within five minutes or so, I was up and running, with loads of signals in the office.
V4 support has been very proactive in resolving my technical issues. In the past, with the initial network setup, using both router frequencies to connect old printers and Smart TV and more, recently by Smita, who helped with my old landline service, being ported as a VoIP phone onto my mobile and existing handsets.
Really fantastic customer service, when I had to call them with a query it was always lesst han 2 minutes until I got through to someone, and after the setup of my router, they called me to confirm everything was working with me - really polite and dealt with problems with Openreach efficiently and effectively – thank you, Sanjay!!
Both over the phone and email. Helped with billing, change of tenancy, and more. Glad to have a great rep to reach out to with any other problems. I am new to the UK and very pleased with V4 and Justin.
5-star service from the first phone call till getting the internet enabled All took just 3 days, and they handled everything perfectly fine. They are just one phone call away.Instead of waiting in the queues for an hour with the wide broadband companies.V4 is always there gives 5-star service. I never waited on a call at all, and they always behaved like I am one of their valuable customers.Thank you to whole V4 family, and special thanks to Soumik who helped me a lot!!
Trustscore 4.1
Are you in the V4 zone? Let's find out!
Choose the speed, that suits your needs.
We’ve got a flavour for everyone.
Book a day, get plugged in, and boom – you're online!
If your contract ends in 3 months or less call us at