How to switch to You from TalkTalk?
Thinking about switching from TalkTalk to V4 Consumer? Great choice! We’ve made the process simple and straightforward with just three easy steps:
1. Check Your Contract
Before switching, it’s important to review your current TalkTalk contract to understand your end date and any potential cancellation fees. You can do this in two ways:
- Call TalkTalk Customer Service: Dial 0345 1720 088 between 08:00 - 22:00, Monday to Sunday.
- Sign in to TalkTalk My Account: Log in to your TalkTalk account and view “My Package,” then “Package Overview” for details of your current contract.
2. Order Your V4 Consumer Package
Now for the exciting part—choosing your V4 Consumer package! We offer a range of packages with speeds from 31 Mbps to 950 Mbps, plus optional add-ons like Wi-Fi Extenders and Mobile SIMs to suit your needs.
After selecting your package, we’ll contact you to arrange an installation date that fits your schedule. It’s as easy as that!
3. Give Your Notice to TalkTalk
If you’re still under contract with TalkTalk, you’ll need to give them 30 days’ notice to cancel. You can do this by:
- Calling TalkTalk Customer Service or
- Using your TalkTalk My Account.
If your TalkTalk package includes other services like sports channels, check if you can keep them after switching. Be mindful of any exit fees that may apply if you’re still within your minimum commitment period. However, you might be able to avoid these fees if you’ve experienced slow speeds, mid-contract price increases, or have an unresolved complaint with TalkTalk.
Important:
We recommend not cancelling your TalkTalk service until your V4 Consumer installation is complete to avoid any disruption in your service.
Need Help?
Our Customer Care Team is here to assist you every step of the way. If you have any questions or need help with the switch:
Switching to V4 Consumer is simple and hassle-free, ensuring you get connected quickly while minimizing any interruptions. We’re here to make your transition as smooth as possible!