Paying your V4 Consumer bill from outside the UK is straightforward. Here’s how you can manage your payment while abroad:

1. Online Payment Through Your V4 Consumer Account

• Step 1: Log in to your V4 Consumer online account from anywhere in the world.
• Step 2: Navigate to the billing section where you can view your current bill and payment options.
• Step 3: Choose your preferred payment method, such as a credit or debit card, and enter the necessary details to complete your payment.
• Step 4: Confirm the payment to ensure your bill is paid on time.

Note: Paying online through your V4 Consumer account is the most convenient option, as it allows you to manage your payments securely from any location.

2. International Bank Transfer

• Step 1: Access your online banking or mobile banking app.
• Step 2: Set up an international bank transfer using the following V4 Consumer payment details:
  • Account Name: ABI Business Services Ltd trading as V4 Consumer
  • IBAN: (You may need to contact V4 Consumer for the specific IBAN number)
  • SWIFT/BIC Code: (V4 Consumer can provide the necessary code for international transfers)
  • Account Number: 40-48-15-05
  • Sort Code: 20-23-60
• Step 3: Enter the amount due and ensure that your V4 Consumer account reference number is included in the payment reference field.
• Step 4: Confirm the transfer and keep a record of the transaction.

Note: International bank transfers may incur fees, so check with your bank for details.

3. Credit or Debit Card Payment

• Pay Online You can use your credit or debit card to pay your bill through the V4 Consumer online account.
• Phone Payment Alternatively, you can pay by phone by calling V4 Consumer’s Billing Support Team, though international calling charges may apply.

Note: If you’re using a non-UK card, your card issuer may charge foreign transaction fees.

4. Setting Up Direct Debit While Abroad

• UK Bank Account: If you have a UK bank account, you can set up a direct debit before you leave the UK. This ensures that your bill is paid automatically each month, regardless of where you are.
• Monitor Payments: You can monitor and manage your direct debit payments through your V4 Consumer account or online banking.

Need Help with International Payments?

If you need assistance with paying your bill from outside the UK or have questions about international payment methods, please contact us:

• Phone: Call us at 0330 043 1434 (Option 3) — Note that international calling charges may apply.
• Live Chat: Available during our opening hours.
• Email: Reach out to us at billing@v4consumer.co.uk

Our team is here to ensure that your payments are managed smoothly, no matter where you are in the world.