What Are Your Broadband Support Operating Hours?

Q: What are your operating hours?

Our customer support team is available Monday to Friday from 9am to 6pm, and Saturday from 9am to 2pm. We're closed on Sundays and bank holidays. You can reach us by phone, email, or live chat during these times.

FAQ > Moving Home > What are your operating hours?

Text reads: ‘What are your operating hours?’ with a clock icon displaying a question mark, representing uncertainty about availability.

Our award-winning customer service, and technical support teams are available Monday to Friday from 9 am to 6 pm, and on Saturdays from 9 am to 2 pm.

We are committed to providing you with excellent service and support whenever you need it. If you have any questions or require assistance, please don’t hesitate to contact us during these hours.