If you're looking to upgrade to a faster broadband plan before your current V4 Consumer contract ends, here’s what you need to do:
1. Check Your Current Plan Details
- Review Your Contract: Start by reviewing your current contract to understand the terms, including the duration left on your contract and any potential early upgrade fees.
- Current Usage Needs: Assess your current internet usage to determine why you need a faster plan—whether it's due to more devices in the household, more intensive activities like 4K streaming or online gaming, or an increase in remote work.
2. Contact V4 Consumer’s Sales Team
- Discuss Your Needs: Reach out to V4 Consumer’s Sales Team to discuss your desire to upgrade. They can provide details on the available faster plans and help you choose the one that best fits your current needs.
- Understand the Process: The Sales Team will explain the process for upgrading your plan, including any terms and conditions that apply, such as how the upgrade might affect your current contract.
3. Consider Early Upgrade Fees
- Early Upgrade Options: Depending on your contract terms, there might be a fee associated with upgrading before your contract ends. However, V4 Consumer often offers flexible options to facilitate upgrades, especially if you’re moving to a significantly higher-tier plan.
- Negotiation Possibility: In some cases, you might be able to negotiate these fees, particularly if you're upgrading to a more expensive plan. The Sales Team can discuss any promotions or deals available to reduce or waive early upgrade fees.
4. Choose Your New Plan
- Select a Plan: Based on your discussion with the Sales Team, choose a new plan that offers the faster speeds and additional features you need. V4 Consumer offers a range of full fibre plans with speeds up to 950 Mbps, ideal for heavy users or households with multiple connected devices.
- Plan Details: Make sure to review the details of the new plan, including the price, speed, and any new contract terms that apply. Upgrading may involve starting a new 24-month contract, which could come with benefits like locked-in pricing and additional perks.
5. Schedule the Upgrade
- Quick Transition: Once you’ve chosen your new plan, the Sales Team will help schedule the upgrade. In many cases, the transition to a faster plan can be done quickly, with minimal disruption to your service.
- Equipment Check: Depending on your current setup, you may need new equipment, such as a more advanced router. V4 Consumer can provide this as part of your upgrade, ensuring you get the most out of your new plan.
6. Enjoy Your Upgraded Service
- Enhanced Performance: After the upgrade, you should notice a significant improvement in your internet speed and overall performance, especially for bandwidth-intensive activities like streaming, gaming, or working from home.
- Support Availability: If you experience any issues during or after the upgrade, V4 Consumer’s Support Team is available to assist you with troubleshooting or any questions you may have.
Contact V4 Consumer for Your Upgrade
Ready to upgrade? Contact V4 Consumer’s Sales Team today to discuss your options and get started:
For more information on the available plans and to explore what’s right for you, visit the V4 Consumer broadband page. We’re here to ensure your broadband service meets your evolving needs with the speed and reliability you require.