If you experience any issues with your V4 Consumer full-fibre service after installation, here’s what to do:
Contact V4 Consumer Customer Service
- Customer Support: If you have any questions or encounter problems with your connection, your first point of contact should be our V4 Consumer Customer Service Team. They will perform initial checks to diagnose the issue.
- Further Assistance: If the problem is identified as a fault that requires an engineer, our team will coordinate the necessary repairs.
Our Commitment to You
- Quick Repairs:
We strive to resolve any network issues, including fibre breaks, within 48 hours. Our goal is to ensure that your service is back up and running as quickly as possible.
How to Contact Us
We’re here to help ensure your connection remains strong and reliable.